What are my responsibilities as a volunteer at the event?
As a volunteer, your responsibilities may include assisting with event setup and breakdown, guiding guests and participants, helping with registration and check-in, providing information and support to attendees, assisting designers and models, and other tasks as assigned by the event coordinators.
How do I know what shifts I am scheduled for?
You will receive an email with your assigned shifts and detailed schedule closer to the event date. Please check your email regularly and confirm your availability by replying to the email.
How can I contact customer service if I have any questions or issues?
You can contact our customer service team via email at support@runway7fashion.com or by phone at [Customer Service Phone Number]. Our team is available Monday to Friday from 9 AM to 5 PM to assist you with any questions or concerns.
Will meals be provided during my volunteer shifts?
Yes, meals and refreshments will be provided during your shifts. Details on meal times and loceations will be shared during the training sessions and in your shift schedule.
Are there any accommodations available if I am coming from out of town?
We recommend staying at the Paramount Hotel, which is located at the same venue as Sony Hall where the events will take place. Volunteers can receive special rates by booking through Runway 7. For reservations, please visit our website or contact us at reservation@runway7fashion.com.
models INFORMATION
What does it mean to be a confirmed model for the casting day?
Being a confirmed model for the casting day means you have passed the initial selection process and have been assigned a specific appointment to attend the casting. This indicates that you have the opportunity to be evaluated directly by the designers for participation in the Runway 7 fashion show.
How should I prepare for the casting day?
To properly prepare for the casting day, follow these steps:
1. Receive Instructions: Carefully read any emails or messages you receive from Runway 7 with details about the casting.
2. Dress Code: Dress code is all black, preferably leggings and black shirt and heels .
3. Grooming: Ensure you have a clean and professional appearance; wear natural makeup and have well-groomed hair.
4. Documentation: Bring any documents or portfolio that have been requested.
5. Punctuality: Arrive on time for your scheduled appointment to avoid any inconvenience.
How do I know that I am a confirmed model for the casting day?
You will know that you are a confirmed model for the casting day when you receive official communication from Runway 7, either via email or message, indicating the date, time, and location of the casting, along with any other necessary instructions.
What benefits do I have as a model?
The benefits of being a model at Runway 7 will be shared with each applicant at the time of being accepted into the casting.
When do I receive my casting time as a model?
You will receive your specific casting time via email or text message sent by Runway 7. This information is usually sent some time after your confirmation as a model for the casting day.
Can I bring guests with me to the model casting?
Generally, guests are not allowed at the model casting. This is a professional and focused process, so it is recommended that you attend alone to ensure the process is carried out in an orderly and efficient manner. If there are any exceptions, this will be specifically communicated in the instructions you receive.
Is there an age restriction for casting?
Yes, the Runway 7 casting is only for models age 18 and up.
DESIGNERS INFORMATION
What time am I scheduled for the tour at Sony Hall?
To schedule a tour at Sony Hall, you first need to fill out a form where you can select your preferred date and time for the tour. This email will be sent out in August.
Is there a party?
Yes, there is usually a party, and information regarding the event is provided as we get closer to the show date.
If I cannot attend the model casting, who can help me with the selection of my models?
If you are unable to attend the model casting, our team will handle the selection of models on your behalf. Please make sure to communicate this need by contacting us at events@runway7.fashion.
Who are considered VIPS, and whom can I include?
Regarding the VIP & PRESS folder:
1. You can add only celebrities or influential individuals to the VIP tab.
2. As an emerging brand, you can add up to 5 names to the VIP list, excluding family and friends.
3. Similarly, you can add photographers' names to the Press tab, with a limit of up to 10 names.
What time do the chosen models need to arrive?
The chosen models must arrive 3 hours before their scheduled show time, as indicated by the designer they are working with.
What should be the size of my video background
The video background size should be 4620 x 1470.
What kind of images should I send to the onboarding team?
You need to send the best photos you have of your modeled garments so that our creative team can make necessary modifications.
How many looks should I present, and what would be the price?
The price varies depending on the number of looks a designer wants to acquire. Please contact us for specific pricing details based on your requirements.
PRODUCT INFORMATION
What sizes are available for the T-shirts, pants, caps, and shirts?
Our T-shirts, pants, caps, and shirts are available in a wide range of sizes to accommodate all customers. Please refer to the size chart on our product pages for specific measurements and size options.
Are there any discounts available for bulk purchases?
Yes, we offer discounts for bulk purchases. Please contact our customer service team for more information and to receive a quote based on your order size
How can I contact customer service if I have any questions or issues?
You can contact our customer service team via email at support@runway7fashion.com or by phone at [Customer Service Phone Number]. Our team is available Monday to Friday from 9 AM to 5 PM to assist you with any questions or concerns.
Do you ship internationally?
Yes, we ship internationally. Shipping fees and delivery times vary by destination. Please check our shipping policy page for more details on international shipping.
MEDIA INFORMATION
What type of accreditation do I need to access the event as a photographer/videographer?
You will need a photographer or videographer pass to access the event. This pass will be sent to you via email as we get closer to the show dates. Please ensure you have this pass ready for entry.
What equipment is recommended to bring to cover the event?
We recommend bringing the following equipment:
1. Cameras: DSLR or mirrorless cameras with a variety of lenses (wide-angle, telephoto, prime).
2. Accessories: Extra batteries, memory cards, a tripod or monopod.
3. Videographers: In addition to the above, consider bringing microphones, stabilizers, and any other video-specific gear you use.
4. Important Note: Flash photography is not allowed as it can distract or discomfort the models. Please ensure your camera settings are adjusted accordingly.
What schedules are available to cover the event, and how do I confirm my availability?
The available dates for photographers and videographers to cover the event are from September 4 to September 8 at Sony Hall. You will need to choose your preferred dates and times from the provided schedule. Please confirm your availability by filling out the form sent to you via email.
Are there any accommodation recommendations if I am coming from out of town?
We recommend staying at the Paramount Hotel, which is conveniently located at the same venue as Sony Hall, where the events will take place. This hotel will also host other media personnel, models, designers, and celebrities. Booking through Runway 7 will provide you with a special discount. For reservations, please visit our website or contact us at reservation@runway7fashion.com.
INFLUENCER INFORMATION
What type of content is expected to be created before, during, and after the event?
You will receive detailed information about your performance schedules and dates via email. Please check your inbox regularly for updates and ensure you have the latest schedule.
Is there any cost associated with entry or participation in the event?
There is no cost associated with your participation in the event. Your participation is completely free.
What type of ticket will I receive, and how do I obtain it?
You will receive your ticket via email. Please check your inbox for your digital ticket, which will grant you access to the event.
Are there any accommodation recommendations if I am coming from out of town?
We recommend staying at the Paramount Hotel, which is conveniently located at the same venue as Sony Hall, where the events will take place. This hotel will also host other performers, models, designers, photographers, videographers, and celebrities. Booking through Runway 7 will provide you with a special discount. For reservations, please visit our website or contact us at reservation@runway7fashion.com.
How should I prepare for the event as an influencer?
To prepare for the event:
1. Review the Content Guide: Follow the instructions provided in the content guide sent via email.
2. Plan Your Content: Outline the type of content you want to create before, during, and after the event.
3. Engage with Followers: Announce your participation to your followers and build anticipation.
4.Network: Be ready to connect with other influencers, designers, and industry professionals.
PERFORMERS INFORMATION
What are the schedules and dates of my performances?
You will receive detailed information about your performance schedules and dates via email. Please check your inbox regularly for updates and ensure you have the latest schedule.
Is there any cost associated with my participation in the event?
There is no cost associated with your participation in the event. Your participation is completely free.
What should I bring to the event, and how should I prepare?
To prepare for the event, please bring:
1. Performance Outfit: Ensure you have your complete performance attire.
2. Necessary Equipment: Any personal instruments or equipment you need for your performance.
3. Documentation: Any required identification or documents specified in your communication with us.
4. Preparation: Arrive well-rested and ready to perform at your best. Familiarize yourself with the venue and schedule to avoid any last-minute issues.
Are there any accommodation recommendations if I am coming from out of town?
We recommend staying at the Paramount Hotel, which is conveniently located at the same venue as Sony Hall, where the events will take place. This hotel will also host other performers, models, designers, photographers, videographers, and celebrities. Booking through Runway 7 will provide you with a special discount. For reservations, please visit our website or contact us at reservation@runway7fashion.com.
content creators INFORMATION
What type of content is expected to be created before, during, and after the event?
We will provide you with a comprehensive content guide to help you understand how to manage and create content related to Runway 7. This guide will be sent via email, so please keep an eye on your inbox for detailed instructions.
How does collaborating with Runway 7 benefit my visibility?
Collaborating with Runway 7 offers several visibility benefits, including:
1. Exposure: Gain high visibility within the fashion industry.
2. Networking: Opportunities to connect with designers, models, photographers, and other industry professionals.
3. Portfolio Enhancement: Create valuable content for your portfolio.
4. Professional Development: Potential for future collaborations and increased recognition.
Is there any cost associated with entry or participation in the event?
There is no cost for content creators to enter or participate in the event. Your entry is completely free.
What type of ticket will I receive, and how do I obtain it?
You will receive your ticket via email. Please check your inbox for your digital ticket, which will grant you access to the event.
Are there any accommodation recommendations if I am coming from out of town?
We recommend staying at the Paramount Hotel, which is conveniently located at the same venue as Sony Hall, where the events will take place. This hotel will also host models, designers, photographers, videographers, and celebrities. Booking through Runway 7 will provide you with a special discount. For reservations, please visit our website or contact us at reservation@runway7fashion.com.
SPONSOR INFORMATION
What is the process for becoming a sponsor?
To become a sponsor, contact our sponsorship team at sponsors@runway7fashion.com. We will provide you with a detailed sponsorship proposal and discuss the best package to meet your objectives. Once you select a package, we will guide you through the agreement and payment process.
Can I schedule a call to explore the possibility of becoming a sponsor?
Yes, we would be happy to discuss sponsorship opportunities with you. You are invited to book an exploratory call through the corresponding Calendly link. Please email us at sponsors@runway7fashion.com for more details.
How many people typically attend the show?
Runway 7 events typically attract between 1,000 to 1,500 attendees per show, including industry professionals, media, influencers, and fashion enthusiasts.
TICKETS INFORMATION
Do the tickets need to be in my name?
No, the tickets do not need to be in your name. The purchaser can simply provide you with the QR code for entry.
How can I find out about available discount codes and how to use them?
Available discount codes are announced on our website or Instagram. To use a discount code, enter it during the checkout process when purchasing your ticket online.
Which ticket should I purchase for the category I am interested in?
You can find a preliminary schedule on our website with the dates and times for each category. This will help you choose the appropriate ticket based on your interests.
